Have you ever wondered what faculty or students need from your library? The best way to find out is to ask! In this workshop, you’ll learn how to design and build a needs assessment survey to engage with your users through the free Qualtrics Surveys platform. We will cover strategy and question drafting, signing up for and using the Qualtrics platform, and how to distribute your survey to faculty (with the help of Institutional Research).
As the first Data Services Librarian at ZSR Library at Wake Forest University, I conducted a needs assessment to design our brand-new services for faculty support in Summer 2025. The survey provided my department with a rich illustration of what faculty need for their research, and kept service scoping and prioritization responsive to demonstrated needs. I will share some of the materials from this process to inspire you to conduct a survey to engage with your faculty or student users.
Learning survey design for needs assessment will help you generate data to inform your department’s decision makers on how to best support your users!
Webinar is scheduled to be recorded. RDAP webinar recordings are available to RDAP members through the Resource Hub. Questions? education@rdapassociation.org
